Banks need to improve service to keep customers: Ernst & Young
March 10, 2011 by Adil Virani
Filed under Latest News, Latest Rates, Mortgage FAQ, Recent News
Although 75 per cent of Canadians surveyed say their trust in banks has stayed the same or has increased in the past 12 months, almost 64 per cent say they plan to switch banks or have already done so because of service quality issues, says an Ernst & Young report released Monday. “Our survey […]
