Euro recession will depend on banks: Carney

http://www.bnn.ca/News/2011/11/08/Euro-recession-will-depend-on-banks-Carney.aspx The euro zone is headed for at least a brief recession, but the nature and length of the slump and the degree to which it affects other parts of the world depends on how the region’s lenders choose to repair their balance sheets, Bank of Canada Governor Mark Carney warns. Moves by the European […]

Banks need to improve service to keep customers: Ernst & Young

  Although 75 per cent of Canadians surveyed say their trust in banks has stayed the same or has increased in the past 12 months, almost 64 per cent say they plan to switch banks or have already done so because of service quality issues, says an Ernst & Young report released Monday. “Our survey […]